Wednesday, November 4, 2009

Riverwalk Bar & Grill Brings Civilization To Roosevelt Island But Also Noise And Food Odors To Upstairs Apartments And Hallways



The Riverwalk Bar & Grill has been a wonderful addition to Roosevelt Island. Good food and drink, reasonable prices, friendly people and a great place to watch football and the baseball playoffs. Also, you can't beat the 25 cents Football Sunday chicken wings

But some Southtown Riverwalk residents who live above the restaurant have been complaining about the noise and smell that accompanies this small piece of civilization on Roosevelt Island. In response, The Related Companies, developers of the Riverwalk complex together with The Hudson Companies, sent out the following memo to building residents.

As some of you may have experienced, there has been food odor infiltration from the Riverwalk Bar & Grill into the common areas of Riverwalk Landing and into some of your apartments.

We have been in direct contact with many of you regarding our progress in resolving this issue, but wanted to update everyone on the status.

A few weeks after the restaurant opened it became apparent that the odor remediation system installed in their exhaust was not completely eliminating all of the food odors. We then met with the owner and renter of the space, along with the installer of the remediation system, and agreed to increase the frequency of the filter changes. After the filters were changed with new ones, we confirmed that the odor was indeed eliminated, however after a few weeks, the odor returned.

As such, we have requested the tenant revise his service contract to include weekly filter changes. The next filter change will take place next week.

We are hopeful that these additional maintenance measures will mitigate the issue. If we find that weekly charcoal replacement does not significantly reduce or eliminate the odor, additional measures will be taken as quickly as possible.

We are also aware that the noise emanating from the restaurant and exterior speakers may at times be excessive. We are working with the tenant to ensure that the noise level inside the restaurant as well as from the exterior speakers is not excessive and bothersome. We will monitor the noise levels on a regular unscheduled basis to confirm compliance.

I apologize for this inconvenience and thank you for your patience as we resolve these issues....

7 comments :

Anonymous said...

Welcome to New York. You should always expect something like this when you take an apartment that's above a restaurant or a bar. I think Related is doing a great job working with everybody involved to solve the issue.

Anonymous said...

Trellis or China One - that is smell - for years.
Island House or WV tenants are hopeless, and who cares?

Anonymous said...

Most residents did not buy or rent an apartment above a restaurant. the Bar & Grill came later. Grease and burger smell in the lobby, the elevators, the gym, and coming in through the HVAC vents were not part of the plan.

Anonymous said...

Exterior speakers are illegal. Call the Dept. of Environmental Protection and they'll take care of that problem.

Anonymous said...

Let's at least give Bar & Grill some credit for taking a stand against Nonno's. When it comes to obscenely loud, unnecessary outdoor music, I'll take Elton John over ABBA every day (and night) of the week.

Anonymous said...

I’m kind of surprised the restaurant was allowed to vent its kitchen right below all those apartments. I was in a similar situation a couple of years ago. A restaurant moved into a commercial space in the building and vented their exhaust so that it went into the apartments above. The city inspectors came out and ruled it a code violation. The residents sued the restaurant and forced the restaurant to install new equipment and reroute the venting. After that the problem went away. Looks like someone tried to cut some corners here and spread out the cost of doing business.

Anonymous said...

I own an apartment in the building above Nonos, Fuiji East and Starbucks. I don't see a reason to complain/nag about food smells around the premises. In fact, it's quite a pleasure smelling pizza on my way home from work. Every weekend in the summer, we have to deal with a band playing music outside and screaming children which is just fine. It's something that must be taken into consideration when you decide to own or rent in New York City.