Last Night's Roosevelt Island Tram Shutdown

Roosevelt Island 360

A reader sent in a message last night that the Tram was out of service. He was told the cause of the outage was "for mechanical reasons". At the time the RIOC web site and tram information phone line ( 212-832-4555) were advising that operations were normal. RIOC President Steve Shane explains that the Tram:

was out from 7 (I was sitting on the stuck tram) until 11:15. Electrical problem (something with the wiring boards). Posting should have been done earlier.

Roosevelt Island 360 reports that RIOC sent an email advisory message informing residents of the outage at 9:25 PM, almost 2 1/2 hours after the shutdown. Mr. Shane acknowledges that the advisory should have been posted earlier. Will RIOC implement a system to advise residents of future Tram shutdowns or other problems of immediate concern on a more timely basis? Perhaps such a system exists and the failure to alert residents this time was a human error. Let's see.
Here is a link to RIOC's emergency preparedness information page.
Image of Tram is from Roosevelt Island 360.