What To Do With Your Discontinued 30 Day MTA Metro Card and When Will Roosevelt Island F Train Subway Entrance Ever Be Fixed?
Image Of Metro Card Machine From Pixel Punchout
Did you buy a 30 day MTA Metro Card before the price hikes went into effect at the end of 2010 only to discover when trying to use it for the first time recently that the Metro Card would not work? Roosevelt Island resident Trevre reports (on March 17) what happened to him when he tried to use such a card:
March 1st as I went to swipe my monthly metrocard the meter said “see agent”. I went to see the agent and told me I needed to send in my card for a claim. Apparently because the card was purchased prior to 12/31/10 via wageworks (a paycheck program that automatically deducts and purchases your metrocard), it was no longer usable.The Daily News reported a time limit in which Metro Cards purchased in 2010 could be used in 2011:
First I thought this was deceiving of the MTA to sell 30 day cars prior to the end of 2010, which wouldn’t work in 2011, when their expiration data is not until the end of 2011, and second what am I supposed to do while I send in my card in the mean time. I had to purchase another 30 day card. I submitted the claim on 3/1/2011. I called the MTA today and spoke with Anthony Samuel a supervisor who indicated the claim has not even been entered and the soonest it would be addressed is 4/1/2011. I asked him if he thought this was acceptable to which he responded it is what it is. I asked him who was responsible and he said, “I guess the president of the MTA.” I would go after him, but I doubt he would respond.
Apparently thousands of other customers are in this same predicament. I bet I don’t get a refund until early summer.
A 30-day MetroCard, which will rise from $89 to $104, is valid until Feb. 8.Second Avenue Sagas reported on February 8:
... To remind customers of this sunset date, the MTA sent out a press release yesterday with information on refunds. The authority says that customers still holding 30-day cards can get a pro-rated refund by mailing cards along with a questionnaire back to New York City Transit. The forms are available at subway station booths — if you can find one with a station agent — and on buses throughout the city. They’re also available as a PDF right here. For those who want to take care of their return in person, head to the MetroCard Customer Service Center at 3 Stone Street in Manhattan. I wonder how many people will find their remaining fare cards inactive tomorrow morning....Trevre also emailed the MTA's F line General Manager Dwayne Anglero:
The street level door at the Roosevelt Island F train station has been broken for more than a year now. Could we please have it fixed? Thanks.
See below, it looked about the same this morning.
Image Of Roosevelt Island F Train Subway Broken Door Entrance
The photo was not part of Trevre's message to F Train Line General Manager. The "See below" was referencing the link.
18 comments :
The door isn't broken. Some moron just puts cones and that yellow gate in front of it for no reason every now and then. It makes no sense. Also, can we do something about that disgusting guy with half a body that smells like urine just hanging out and smoking in the station lobby all day? Why is that acceptable? He's worthless.
I think I am missing something here. The MTA published the fact that cards purchased on or before 12/31/2010 must be used by 2/8/2011. I am very sure that's something Trevre knew. The expiration date printed on the back of the card has nothing to do with this. I also get my MTA card through WageWorks and did not have the problem. The card that was purchased in December was used in January. Why he would think that his card would still work in March I do not understand. But then the MTA offers him to refund the money he spent on it. Consider the time it will take to get the refund as a lesson learned.
Thanks for posting the update. BTW I give money to the MTA all the time through lost/forgotten metro cards and its not a big deal, I use their service a lot. But $100 isn't chump change and they really should treat their customers better. Thank god summer is here, I am boycotting the subway as much as possible and cycling into work.
To the first poster: I have no issue with the guy hanging out in front of the station (or inside when weather is bad) and he doesn't smell like urine. The only problem I do have with him is that he thinks he is entitled to a certain spot and would push anybody away to park himself there.
That said, he was featured in the WIRE a few months back.
To the first poster (who couldn't even bother signing your name) The man you are referring to is a human being! Not a worthless one. His name is Jose and is a patient from Goldwater Hospital. He has been living here for many years and is apart of Roosevelt Island. You do not know this man but yet you label this man "worthless because he does not have all his limbs. Is ANYONE without all their limbs deemed "worthless" to you. How sad! Instead of judging the man, how about going up to him and talking with him. You'll find him to be a very friendly, decent man.
Rebecca
To first Anonymous poster: Some of the disabled or as you are pleased to characterize them "worthless" people had their bodies/lives destroyed in wars fought so you could retain the right to comment in your inimitably arrogant and heartless way. Did you have the bravery to fight a war and risk losing life and/or limb to preserve American freedom. I doubt it. Some of the "worthless" people you scorn did and paid the price, which incidentally also makes them much more of a man than you will ever be. Why don't you talk to these brave people to find out their stories instead of summarily writing them off.
While the gurney guy didn't lose his limbs in a war (I believe the WIRE article from 2008(9?) said he was shot in the back while dealing drugs and then his limbs became necrotic), he is cathed so he definitely doesn't smell like urine (ITS ALL IN THE BAG NEXT TO HIM!).
Ha. Lost his limbs in a drug deal. Such a great member of society.
I think it's funny saying that the urine is all in a bag next to him is supposed to convince us that he doesn't smell. He stinks so bad, smokes INSIDE the subway station, begs for money. Limbs or no limbs it's not ok. I agree with the first poster.
the more important issue besides bickering like kids here is the fact that a train station that up to 8000 or more a day go through has 2 glass doors.
How absurd and behind the time is this? RIOC should make sure that those door are taken down and more appropriate entrance is adorned there.
The attendent said to me one day, " oh, those doors keep the wind and snow out" :l wtf? This is still Manhattan and last time I checked using the subway is a mainstay and having to pause for people coming in and out is a waste of time, and some people just barge right into you...it is just silly to have 2 glass doors at the entrance to a subway tunnel...there should be either some of those revolving steel gates or just take the doors down all together, come on RI, grow up and get with the program!!!!
I am extremely reluctant to remove comments from a thread, even if they are tasteless. The comments are for readers so they can express their views and respond to each other.
However, some of the comments about the man in the gurney are so mean spirited that I hope they stop now.
Please.
Many subway station that have booths on street level have doors. Even the much busier one at Times Square.
NYPD Transit has moved him before. Just call 9-1-1 and they will move him again. He should be at or by the hospital, not the 1st thing people see when they come on the island.
I do feel sorry for him, but in addition to begging for money, he's also selling loose cigarettes (which is also illegal.
What about the water on the Manhattan-bound platform this morning?
Does anybody know why the MTA cannot fix the water problem in that closet on the Manhattan bound platform? I assume some pipe broke many years ago and instead of fixing the plumbing the MTA just installed work-arounds. It's been sounding like a waterfall in that closet for so long now. As you can see they implemented just another quick-fix and route the water into the drain next to the closet via a PVC pipe.
Read your comment about subway water problem to Borough President Scott Stringer during meeting this morning. He said his staff will contact MTA and find out what is going on.
It will be a miracle if the "waterfall" behind the wall in the subway station is ever fixed. Can a mini-item be added to the "front page" of the blog - something to the effect of Days Waiting for An Answer or Action from Anyone in Government in Response to an Ongoing Problem on RI. This way readers can see at a glance how many days it's been since a particular problem was referred to a public official - such as the "waterfall" or broken pipe in the subway station. Also - any complaints/questions addressed to Mr. Martinez tonight that he says he will fix, they can also be added to the Days Waiting List.
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