Hey Susan - RIOC President Susan Rosenthal Answers Questions From Roosevelt Island Residents, Send In Yours Too

The Roosevelt Island Operating Corp (RIOC) has started a new feature, - Ask Hey Susan - in which RIOC President Susan Rosenthal

 will answer questions you ask her.

Here's the first installment of Ask Hey Susan.

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡!

𝘈𝘴𝘬 𝘙𝘐𝘖𝘊 𝘗𝘳𝘦𝘴𝘪𝘥𝘦𝘯𝘵 𝘚𝘶𝘴𝘢𝘯 𝘙𝘰𝘴𝘦𝘯𝘵𝘩𝘢𝘭 𝘢 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯, 𝘢𝘯𝘺 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘢𝘣𝘰𝘶𝘵 𝘵𝘩𝘪𝘯𝘨𝘴 𝘰𝘯 𝘙𝘰𝘰𝘴𝘦𝘷𝘦𝘭𝘵 𝘐𝘴𝘭𝘢𝘯𝘥. 𝘚𝘶𝘣𝘮𝘪𝘵 𝘺𝘰𝘶𝘳 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘵𝘰 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯@𝘳𝘪𝘰𝘤.𝘯𝘺.𝘨𝘰𝘷.

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! “Is it possible to improve the aim of the Firefighter Field lights located near the old steam plant, facing north? The lights are aimed high and are sending glaring light into my apartment at 455 Main Street. I am sure other residents must be experiencing the same issue.”

𝗦𝗨𝗦𝗔𝗡: “As you may know, the Roosevelt Island Youth Fall Soccer League has relocated to Firefighter’s and Capobianco fields this season as the previously-used Octagon Field is closed for renovations.

Through the December 1st weekend, the league’s practices and games will be held and played at the fields on Tuesdays, Fridays and Saturdays (excluding holidays), including some evenings up to 9:30 p.m. The temporary field lighting at Firefighter’s has been installed to facilitate those activities. We have contacted the lighting contractor and asked them to return and make some adjustments to potential improve the glare into the nearby apartments. I will email you again once that has been completed.

Youth soccer is one of the more popular events on the Island and RIOC is attempting to accommodate more than 220 children, ages 5 – 18-years-old; split in four divisions and across 10 teams.

We apologize for this inconvenience."

(Follow-up Part 2) 𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! “I noticed the lighting contractor making adjustments today (on Firefighters Field) and there is much improvement this evening. Thanks so much for the very prompt response and effective resolution, most appreciated!”

𝗦𝗨𝗦𝗔𝗡: “Great. Thank you for writing me back to let us know the situation is improved. Have a good night.”

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! "May I ask if there is any leasing office for residential on Roosevelt Island? I am thinking about moving here, but I cannot find any information about leasing office except brokers and agencies.

"If you do have, may I ask the office hours? Thank you very much for your help."

𝗦𝗨𝗦𝗔𝗡: "There are several different leasing companies that operate on the Island. You should Google “housing on Roosevelt Island” and you should get a list of the various residential buildings – Manhattan Park, The Octagon, Westview, Rivercross, Roosevelt Landings etc. - and their contact information.

"We at the Roosevelt Island Operating Corporation are the government of the Island, responsible for the development, maintenance and operations of the Island; we don’t handle the residential leasing."

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! “Hello, I am copying herewith for your information an email that I sent to MTA complaints this afternoon (not the first time on the same subject) since you are in charge of managing Roosevelt Island. Thank you.”

𝗦𝗨𝗦𝗔𝗡: “There was nothing attached. While we manage Roosevelt Island, the MTA is separate from us. We do have relationships with the intergovernmental unit at the MTA and can your share your concerns."

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! "Hello: As the face (&heart) of Roosevelt Island continues to change, I must say I am happy to see the benches along the river were replaced, happy to see rail replacement happening along the river, and the covering?/re-staining? of the graffiti on the meditation steps, the color seems a little haphazard but I suppose it will fade. I have 2 other observations/suggestions. 1)I've attached photos of a chunk of missing plank from the pier 2) the old guard rail that borders the short hill path from the top of meditation steps down the west side towards the Ginko trees... seems it would be much more attractive to remove it and at the least make a curb comparable to the River Ross edge, or hedges. The old -fashioned overkill road guard rail seems very rural & out of place. As always, your consideration appreciated."

𝗦𝗨𝗦𝗔𝗡: "Thank you for your email. We’ll check it out and get that fixed. In the future, to submit work requests for things broken on the Island you can use this link, from our website: https://rioc.ny.gov/Requesttracker.aspx

𝗛𝗘𝗬 𝗦𝗨𝗦𝗔𝗡! "After residing on RI for more than four decades; I am very excited to see the new signage sprouting up!

YES! I love, love the RI Welcome sign by the tram. I would like for my "vote" to be included in any final decision regarding the RI Welcome sign's status (hopefully it is not too late). In fact, I think we should have several randomly dotted around the island!"

"Also, I love the new way finding signs! Hooray! It is wonderful that tourists and visitors alike have the visual assistance they need to successfully navigate our beloved community."

𝗦𝗨𝗦𝗔𝗡: Thanks so much for reaching out; it’s great to get positive feedback! And, you are not alone! There’s no real “vote”—our Real Estate Development Advisory Committee will most likely discuss it in the months ahead. Meanwhile, I use the tram every day and watch the fun so many residents and visitors seem to have posing for photos. I love it too!"

𝘏𝘢𝘷𝘦 𝘢 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯 𝘧𝘰𝘳 𝘙𝘐𝘖𝘊 𝘗𝘳𝘦𝘴𝘪𝘥𝘦𝘯𝘵 𝘚𝘶𝘴𝘢𝘯 𝘙𝘰𝘴𝘦𝘯𝘵𝘩𝘢𝘭? 𝘚𝘶𝘣𝘮𝘪𝘵 𝘪𝘵 𝘵𝘰 𝘏𝘌𝘠 𝘚𝘜𝘚𝘈𝘕! 𝘢𝘵 𝘪𝘯𝘧𝘰𝘳𝘮𝘢𝘵𝘪𝘰𝘯@𝘳𝘪𝘰𝘤.𝘯𝘺.𝘨𝘰𝘷.