How Well is the Roosevelt Island Operating Corp. Doing It's Job?

Remember how former Mayor Ed Koch would ask his constituents "how'm I doing"? Well, how do you think RIOC is doing? This post about Assemblymember Kellner's office hours has generated some interesting reader comments concerning the effectiveness of the current RIOC administration. In view of this mornings RIOC Board of Directors meeting I thought it worthwhile to move to the main board for a separate post:
The discussion began with this reader's comment:

I'm not a real political person (only voted once), but I'm glad to see Kellner and Lappin taking a real interest in the island. I think Shane has done a great job so far too.

Followed by this response from the hawk:

Would anonymous please state EXACTLY what Shane has actually DONE not just talked about or taken credit for. I can't wait for this piece of fantasy.

Then I responded:

One thing that Shane has done that I am aware of is that he has been available to answer questions and respond to issues of concern raised by myself and appears to be open to dialogue with the RI community in general. That in itself in a huge improvement from prior RIOC administrations.
Hawk, in your opinion what has RIOC, under Shane, not done that it should be doing and what are they taking unfair credit for.

Followed by another reader:

i jog the island a couple of times a week, and since steve shane got here, i've noticed that the seawall at the top of the island is finally getting repaired. plus the movies at southpoint park. plus someone admitting that it's not a good thing to have half of main street storefronts unoccupied. plus someone who seems to be willing to work with rira, related, becker, and anyone else who will approach him as a mature adult.

And another comment by the hawk:

responding to issues;how? What's really CHANGED? How many town meetings has he had? How about NONE. The seawall delay was hung up in insurance disputes. The movies at southpoint were a regular thing except now there are two salaried RIOC employees and an otside company doing what two RI residents used to do for nothing. We'had responsible successful businesses from manhattan practically beg to come here and pay MARKET RATES to open a pizza place, a full scale restaurant and other businesses. Still nothing. And please don't start with starbucks dwayne read and nonnos. Those aere part of a standard deal with Hudson and Related. Wherever H&R build, these outfits get exclusive rights. Part of that deal is having to take the posible losers (like Starbucks here) in return for the sure winners else where. Let's just be sure before we hand out any awards that we know what we're talking about.

In essence, the question is whether Roosevelt Island is being managed better under the current RIOC adminstation than previous administrations or is that bar itself much too low? By what standard or measuring device should a non-elected governing body be evaluated?