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Wednesday, May 29, 2013

Both Manhattan Roosevelt Island Tram Station Elevators Out Of Service -Problem For Strollers and Wheelchairs, RIOC Working On It

Received reports today that:

Both elevators on the Manhattan side of the Tram seem to be broken,


so it is very difficult for parents with strollers, people with bikes or wheel-chair users to get down the stairs.
In response to my inquiry, Roosevelt Island Operating Corp (RIOC) President Charlene Indelicato replied that they know about the problem and it is being worked on.

Update 2 pm - According to RIOC:
We were informed earlier today that the main elevator located at the Tram Manhattan Station went down this morning at 7:15 AM due to a door malfunction. Since then, we have been in contact with the vendor who has initiated a service call. We have just been notified that several technicians will be on site within the next half hour to evaluate and resolve the issue. In the interim, passengers requiring the use of an elevator are encouraged to utilize the service lift until service is fully restored to the main elevator. Our Tram staff will continue to provide assistance to any disabled and/or senior citizen requiring the use of the lift. We will keep you informed and will provide an update as soon as the status has improved.

Thank you for your patience and cooperation.
Update 4:40pm - From RIOC:
Please be advised service has been restored to the passenger elevator at the Manhattan Tram station. However, the ADA Wheelchair Elevator Lift is currently out of service. Disabled passengers requiring the use of an elevator are encouraged to utilize the passenger elevator. We will provide an additional update as soon as the ADA Wheelchair Elevator Lift is fully restored.

Thank you for your patience and cooperation.

Sincerely,

Roosevelt Island Operating Corp Advisories Group
UPDATE 5/31 - According to RIOC:
Please be advised the main passenger elevator and the ADA wheelchair elevator lift, located at the Manhattan Tram station, are currently out of service. Maintenance technicians will be on-site shortly to resolve the issue. We will provide an additional update as soon as the status has improved.

Thank you for your patience and cooperation.

Sincerely,

Roosevelt Island Operating Corp Advisories Group

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