Thursday, March 8, 2012

Problems With Roosevelt Island Manhattan Park Building Elevators Continue - 15 Minute Waits For Elevator Says Resident

 Image of 30 River Road Manhattan Park Elevator Bank from Mark Lyon

Reported last January on problems with Roosevelt Island Manhattan Park elevators at 20 River Road. According to a report earlier this week from a Manhattan Park 20 River Road resident, the elevator problems continue:
The elevators in 20 River Road are broken again...with no information saying when they would be fixed. After calling 311 to report this issue, I found out there are numerous other violations on this building. Grenadier Realty, you need to do your job. You keep raising the rents in times of economic hardship, your heaters and air-conditioners are so old and completely non-energy efficient that it makes the electric bills here insane. The equipment in the gyms is always broken, and now, in a 21 floor building, we should be expected to wait 15 minutes for an elevator or take the stairs? What about the disabled people or the elderly? Please, tenants of 20 River Road, take action! Just dial 311 and ask to make a complaint about an elevator - it takes two minutes of your time! We need to unite to get Grenadier to listen. Also, post/blog/tweet get the word out about this continuous mismanagement.
I asked Manhattan Park management on March 6 for a comment and will include as an update if and when they respond.

In response to the elevator problems reported on last January, Manhattan Park management issued this statement:
Dear Residents:

The safety of our tenants and their visitors are our primary concern at Manhattan Park. Building management responded immediately to assess the issue at 20 River Road and our elevator contractor and consultants are on site repairing the issue.

First and most important, we would like to ensure those living in and visiting Manhattan Park that the elevators’ safety systems are sound. We have, however, been experiencing issues with the dispatch control system. Although this issue in no way compromises rider safety, we are working as expeditiously as possible to address it and limit any inconvenience it causes.

We have distributed flyers throughout the building informing our tenants of the issue.

In addition to the repairs made in the short-term, we are planning a major rehabilitation to the elevator systems at all of the buildings in Manhattan Park. We expect to begin work later this year.

We regret any inconvenience the elevator system at 20 River Road has caused and encourage our tenants to reach out to building management with any questions or concerns.

Sincerely,
During January Roosevelt Island Operating Corp (RIOC) Board of Directors meeting, RIOC CFO Steve Chironis reported that Manhattan Park will be replacing their building elevators soon as well as the North Motorgate Parking Garage elevator.

8 comments :

NYCIslander said...

FYI, when the elevator goes out they always put the service elevator in use for the residents.  Management has always been responsive to repairs.  Anyone who claims they are waiting 15 mins for the elevator is exaggerating.  

Sara Shonen said...

I've called Management every day for two weeks to get an answer and I'm still waiting for a call back. On the Department of Buildings website there are six outstanding violations OPEN on the elevators at 20 River Road. The doormen put the service elevator in use to help tenants, but the Management Office is worthless at addressing the actual issue and communicating to residents.

commonsense540 said...

Can't they just walk

Mark Lyon said...

The elevator problem at Manhattan Park appears to be spreading.  30 River Road now sports a broken elevator, and it looks like a similar sign is in front of one of the lifts at 40 River Road as well.  Does RIOC really want to trust the elevator maintenance & renovation at Motorgate to the MP management?

YetAnotherRIer said...

Yes, the middle elevator is out of service at 40 River Road. The problem with it is that at certain floors the door does not close completely on its own and keeps opening and closing until you push it close. Nothing dangerous, just inconvenient.

Not sure what the connection between MP's own elevators and the ones at Motorgate is, though (and I say this as somebody who really hates MP management).

Mark Lyon said...

MP is responsible for the broken elevators in Motorgate near 40 RR.  It's my understanding that RIOC finally reached an agreement to rehab those broken lifts using MP's elevator company, etc.  

Pavel Psnynews said...

How many elevators in this building?

Mark Lyon said...

Generally, two passenger and one service.