Thursday, March 8, 2012

Problems With Roosevelt Island Manhattan Park Building Elevators Continue - 15 Minute Waits For Elevator Says Resident

 Image of 30 River Road Manhattan Park Elevator Bank from Mark Lyon

Reported last January on problems with Roosevelt Island Manhattan Park elevators at 20 River Road. According to a report earlier this week from a Manhattan Park 20 River Road resident, the elevator problems continue:
The elevators in 20 River Road are broken again...with no information saying when they would be fixed. After calling 311 to report this issue, I found out there are numerous other violations on this building. Grenadier Realty, you need to do your job. You keep raising the rents in times of economic hardship, your heaters and air-conditioners are so old and completely non-energy efficient that it makes the electric bills here insane. The equipment in the gyms is always broken, and now, in a 21 floor building, we should be expected to wait 15 minutes for an elevator or take the stairs? What about the disabled people or the elderly? Please, tenants of 20 River Road, take action! Just dial 311 and ask to make a complaint about an elevator - it takes two minutes of your time! We need to unite to get Grenadier to listen. Also, post/blog/tweet get the word out about this continuous mismanagement.
I asked Manhattan Park management on March 6 for a comment and will include as an update if and when they respond.

In response to the elevator problems reported on last January, Manhattan Park management issued this statement:
Dear Residents:

The safety of our tenants and their visitors are our primary concern at Manhattan Park. Building management responded immediately to assess the issue at 20 River Road and our elevator contractor and consultants are on site repairing the issue.

First and most important, we would like to ensure those living in and visiting Manhattan Park that the elevators’ safety systems are sound. We have, however, been experiencing issues with the dispatch control system. Although this issue in no way compromises rider safety, we are working as expeditiously as possible to address it and limit any inconvenience it causes.

We have distributed flyers throughout the building informing our tenants of the issue.

In addition to the repairs made in the short-term, we are planning a major rehabilitation to the elevator systems at all of the buildings in Manhattan Park. We expect to begin work later this year.

We regret any inconvenience the elevator system at 20 River Road has caused and encourage our tenants to reach out to building management with any questions or concerns.

Sincerely,
During January Roosevelt Island Operating Corp (RIOC) Board of Directors meeting, RIOC CFO Steve Chironis reported that Manhattan Park will be replacing their building elevators soon as well as the North Motorgate Parking Garage elevator.