Monday, July 29, 2019

Crosswalk Needs Painting, Pedestrian Walkway Flooded From Construction, Motorgate Parking Problem? Report Your Roosevelt Island Concerns And Complaints To New RIOC Online Tikkit Tracking System Starting Today

Do you have a Roosevelt Island concern or complaint that you want fixed or addressed by the Roosevelt Island Operating Corp (RIOC). How about a crosswalk that needs to be painted,


a construction related issue,

a Motorgate Parking problem

or anything else that can be resolved by RIOC.

According to RIOC:
As of Monday, July 29, 2019, the Roosevelt Island Operating Corporation (RIOC) will be replacing the Citizen Request Tracker with Tikkit.

Tikkit has easy-to-use on-line forms designed to capture concerns and complaints from our residents, employees and stakeholders. Users can even use their smartphones to attach images or other documentation to help RIOC see the exact nature of the issue.

Once an issue is logged into the Tikkit system, the user can track RIOC’s progress in addressing the problem via automatic notifications. Users will also be able to respond directly to the notification without having to go through the extra step of logging back in to Tikkit.

How to Use Tikkit
  1. Go to https://rioc.tikkit.us and enter your email address to get started.
  2. Enter your email address in the login form.
  3. Check your email inbox and/or spam folder. You’ll receive a sign-in link from Tikkit.
  4. Click the link. You are now signed in! Note: You will stay signed in until you sign out.
Click here for more info.

Let Roosevelt Islander Online know too.

It would be useful for the issues raised through the RIOC Tikkit system to be publicly available for the community to see what they are and how they are resolved.

A similar system began in 2010, RI 311 See Click Fix allowed the public to track issues submitted to RIOC.

By ROOSEVELT ISLANDER at 2:03:00 PM

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